While we love cats, we wanted a name that represents trust, clarity, and success across all our products. “Clearwinners” tells you that whatever you choose from us is a safe, smart choice.
Will you ever expand beyond litter-based products?
bsolutely! While we started with litter-based solutions, our goal is to create products that make life easier for both cats and their owners. Expect us to explore a variety of high-quality cat accessories and essentials in the future
Where Do Orders Ship From?
We store and ship all our products from Bath,Whiltshere
How can I contact Clearwinners?
You can reach from our Contact page We’re here to answer questions about products, orders, or care instructions.
How do I return an item?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
pawtrol
What makes this litter mat “mess-free"?
The honeycomb design traps litter from inside your cats paws, the second layer collects litter that can be poured back into the box.
Will my cat need time to get used to it?
Most cats use it right away, but if yours is hesitant, try placing the mat slightly to the side at first, then move it closer to the litter box.
How often should I clean the mat when starting out?
We recommend checking the mat every few days at first. You’ll quickly learn how often your cat tracks litter and can adjust your cleaning routine.
Will it work if my cat jumps out of the box?
If your cat tends to jump, place the mat where their paws usually land. You can even use two mats for full coverage.
scoopurr
What makes this litter scooper different from a regular one?
It’s designed with strong, durable materials and a wide scoop surface that makes cleaning faster and easier while reducing hand strain.
Are the gaps too big for small clumps?
No—the slots are designed to catch even smaller clumps while still letting clean litter fall back into the box.
Why does the scooper have slots instead of being solid?
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Will the scoopurr bend when lifting heavy clumps?
No—Scoopurr is made from durable, reinforced materials that won’t snap or weaken like cheap plastic alternatives. With normal daily use and simple cleaning, it’s designed to stay strong and reliable for years, saving you the hassle and cost of constantly replacing broken scoopers.
freshtail
What does FreshTail do?
Our cat litter deodorizer neutralizes unpleasant odors in your litter box, keeping your home smelling fresh. It absorbs moisture, fights bacteria, and helps maintain a cleaner, more comfortable environment for both you and your cat.
Is it eco-friendly or harmful to my cats?
Not at all! , our formula for FreshTail is designed with the safe, non-toxic ingredients that are gentle on your cat and safe if accidentally ingested in small amounts. It’s also designed with the environment in mind, using biodegradable or low-impact ingredients so it’s safe for your cats and better for the planet.
Is it noisy?
No—our deodorizer is designed to operate quietly so your cat won’t be disturbed, even when they’re nearby.
How long does it last?
On a full charge, our cat litter deodorizer typically lasts about two weeks. The exact duration can vary depending on how many cats you have and how often the litter box is used. More frequent use may mean recharging or replacing slightly sooner, but with regular care, it keeps your litter box fresh and odour-free for a full two weeks for most households.
catwalk
Will it make it easier for cats with weak legs?
Yes! The low step reduces the strain on weak or tired legs, letting your cat enter and exit the litter box without struggling.
Can it help maintain long-term joint health?
Definitely. By minimizing repeated high-impact jumps, the step helps protect joints and keeps cats moving comfortably over time.
Can it help cats with arthritis continue living independently?
Absolutely. The step gives cats the ability to use the litter box on their own without needing assistance from yo
Will it help kittens with coordination issues?
Yes. Young kittens learning balance and coordination can safely step into the box without jumping too high.
How long does delivery take?
As a small business, we carefully prepare and ship each order with attention to detail. Most deliveries arrive within 7–14 business days, depending on your location. We appreciate your patience and promise it will be worth the wait!
Are there shipping fees?
Shipping fees depend on your location and the shipping method you choose. Some promotions may offer free shipping for qualifying orders.
Do you deliver internationally?
es! We’re excited to ship our products to many countries around the world. Delivery times and shipping costs vary depending on your location, but we’ll provide all the details at checkout so you know exactly what to expect.
How can I track my order?
Tracking your order is easy! Once your order ships, you can check its status anytime on our Track Your Order page using your order number.
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